Terms and Conditions| Kelley's Hero Charters

Terms And Conditions

Full Boat Charters

A deposit of £150 will be taken at the time of booking for single day charters. Balance of payment is to be paid in full at the end of the charter. A credit or debit card is required to guarantee the booking. See cancellation terms below.

Individual Anglers

Individual Single Day Trips Payment in full is required for all Individual Bookings at the time of booking. Individual Multi Day Trips (West Country, Channel Islands etc):A deposit of £100 is required to book your space. Balance must be paid 14 days before charter. A credit or debit card is required to guarantee the booking.

Cancellation, Change & Our Promise to You

The Skipper will decide if the weather is good enough to go ahead with the fishing trip. The Skipper reserves the right to change the type of trip depending on the weather conditions. For example if the weather does not permit offshore wrecking but is fit for an inshore reef trip then the trip will go ahead with the changed itinerary and the price will be reduced accordingly.

In the event we have to cancel your trip due to bad weather or unseen circumstances your deposit or full payment will be returned (less a 2% booking fee for credit cards). We can also ''roll over' the deposit or full payment for a re–arranged date at the angler's discretion.

Cancellation and Your Commitment to Us

If you cancel we will always try to re-book the date if we are successful there is no liability on your part and your deposit or full payment will be returned (less a 2% booking fee for credit cards). If you cancel and we are unable to rebook the date or you do not turn up in time for the departure of the boat the deposit or payment will be forfeited. In the case of charters you will also be expected to pay the balance of 75% of the full charter price. You agree that any balance will be charged to your credit or debit card on date that the charter would have taken place. If you cancel within 3 weeks of your original booking (individual and full boat) and we don't manage to fill the spaces, then your deposit will automatically be forfeited.

Claim and Liability

No claim will be accepted against the Skipper for cancellation due to illness, breakdown or any event beyond the Skipper's control, i.e. weather (see above Cancellation, Change & Our Promise to You)

Tackle Hire - Equipment Loss

The Skipper is not responsible for any valuable item / tackle loss, items taken on board are done so at the owners risk. For those anglers using the boat 'Hire Rods' any loss, including Rods and Reels, will require the person(s) using the item(s) at the time to reimburse the Skipper to the value of replacing the said tackle item(s)